This website uses cookies to ensure you get the best experience on our website. By clicking or navigating the site, you agree to allow our collection of information through cookies.
Cookies Policy
Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you through cookies or similar technology.
According to the law, we can collect cookies if they are strictly necessary for the functioning of these websites. For any other type of personal collection, we need your permission.
This Cookies Policy applies to Europeana.eu and to Pro.europeana.eu. The policy will specify what parts apply to only one or the other website.
How do we use cookies?
Europeana uses cookies in a range of ways to improve your experience on our websites, including keeping you signed in, remembering your navigation preferences and improving your experience on our websites, understanding how you use our website and facilitating safe navigation.
What types of cookies do we use?
There are a number of types of cookies our websites use:
Functionality cookies
Europeana uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used. In particular, we use:
PurposeWebsiteProviderCookie nameDuration
Remembers your preferred interface language for future access.europeana.eu10N middlewarei18n_ locale_codeExpires with end of session
Remembers the authorization strategy to use to log in.europeana.euauth moduleauth.strategyExpires with end of session
Remembers the authorization strategy to use to log in.europeana.euKeycloakauth._refresh_token.keycloakExpires with end of session
Remembers the authorization strategy to use to log in.europeana.eukeycloakauth._token.keycloakExpires with end of session
Klaro cookie bannereuropeana.eu pro.europeana.euklaroklaro15 days
Search results vieweuropeana.eueuropeana.eusearchResultsViewbrowser local storage and/or session storage
Debug toggleeuropeana.eueuropeana.eudebugSettingsbrowser local storage and/or session storage
Used by the application for security and to serve correct responses for the relevant userpro.europeana.eupro.europeana.eubolt_sessionExpires with end of session
Analytics and Feedback
Europeana relies on these services to better understand how visitors interact with websites by tracking user flows and engagement and collecting and reporting information anonymously. In particular, we use:
PurposeWebsiteProviderCookie nameDuration
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.Europeana.eu pro.europeana.euGoogle Analytics gtag.js_ga2 years
Used to distinguish users.Europeana.eu pro.europeana.euGoogle Analytics gtag.js_gid24 hours
Used to persist session state.Europeana.eu pro.europeana.euGoogle Analytics gtag.jsga2 years
Used by Google Analytics to throttle request rate.Europeana.eu pro.europeana.euGoogle Analytics gtag.js_gat1 minute
Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service​.Europeana.eu pro.europeana.euGoogle Analytics gtag.jsAMP_TOKEN30 seconds to 1 year
Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics.Europeana.eu pro.europeana.euGoogle Analytics ga.js_utma2 years from set/update
Used to throttle request rate.Europeana.eu pro.europeana.euGoogle Analytics ga.js_utmt10 minutes
Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics.Europeana.eu pro.europeana.euGoogle Analytics ga.js_utmb30 mins from set/update
Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit.Europeana.eu pro.europeana.euGoogle Analytics ga.js_utmcEnd of browser session
Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics.Europeana.eu pro.europeana.euGoogle Analytics ga.js_utmz6 months from set/update
Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics.Europeana.eu pro.europeana.euGoogle Analytics ga.jsutmv2 years from set/update
Hotjar cookie that is set once a user interacts with an External Link Survey invitation modal. It is used to ensure that the same invite does not reappear if it has already been shown.Europeana.eu pro.europeana.euHotjar_hjClosedSurveyInvites365 days
Hotjar cookie that is set once a user completes a survey using the On-site Survey widget. It is used to ensure that the same survey does not reappear if it has already been filled in​.Europeana.eu pro.europeana.euHotjar_hjDonePolls365 days
Hotjar cookie that is set once a user minimizes an On-site Survey widget. It is used to ensure that the widget stays minimized when the user navigates through your site.Europeana.eu pro.europeana.euHotjar_hjMinimizedPolls365 days
Hotjar cookie that is set when a user minimizes or completes Incoming Feedback. This is done so that the Incoming Feedback will load as minimized immediately if the user navigates to another page where it is set to show.Europeana.eu pro.europeana.euHotjar_hjShownFeedbackMessage365 days
Causes Hotjar to stop collecting data if a session becomes too large. This is determined automatically by a signal from the WebSocket server if the session size exceeds the limit.Europeana.eu pro.europeana.euHotjar_hjSessionTooLargeSession
Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID.Europeana.eu pro.europeana.euHotjar_hjid365 days
This should be found in Session storage (as opposed to cookies). This gets updated when a user recording starts and when data is sent through the WebSocket (the user performs an action that Hotjar records).Europeana.eu pro.europeana.euHotjar_hjRecordingLastActivitySession
When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed.Europeana.eu pro.europeana.euHotjarhjTLDTestSession
User Attributes sent through the Hotjar Identify API are cached for the duration of the session in order to know when an attribute has changed and needs to be updated.Europeana.eu pro.europeana.euHotjar_hjUserAttributesHashSession
This cookie stores User Attributes which are sent through the Hotjar Identify API, whenever the user is not in the sample. These attributes will only be saved if the user interacts with a Hotjar Feedback tool.Europeana.eu pro.europeana.euHotjar_hjCachedUserAttributesSession
This cookie is used to check if the Hotjar Tracking Script can use local storage. If it can, a value of 1 is set in this cookie. The data stored in_hjLocalStorageTest has no expiration time, but it is deleted almost immediately after it is created.Europeana.eu pro.europeana.euHotjarhjLocalStorageTestUnder 100ms
This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's pageview limit.Europeana.eu pro.europeana.euHotjar_hjIncludedInPageviewSample30 minutes
This cookie is set to let Hotjar know whether that user is included in the data sampling defined by your site's daily session limit.Europeana.eu pro.europeana.euHotjar_hjIncludedInSessionSample30 minutes
This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie.Europeana.eu pro.europeana.euHotjar_hjAbsoluteSessionInProgress30 minutes
This is set to identify a new user’s first session. It stores a true/false value, indicating whether this was the first time Hotjar saw this user. It is used by Recording filters to identify new user sessions.Europeana.eu pro.europeana.euHotjar_hjFirstSeenSession
This stores information about the user viewport such as size and dimensions.Europeana.eu pro.europeana.euHotjar_hjViewportIdSession
This is added when a Recording starts and is read when the recording module is initialized to see if the user is already in a recording in a particular session.Europeana.eu pro.europeana.euHotjar_hjRecordingEnabledSession
Used to store a few details about the user such as the unique visitor IDEuropeana.eu pro.europeana.euMatomo_pk_id13 months
Used to store the attribution information, the referrer initially used to visit the websiteEuropeana.eu pro.europeana.euMatomo_pk_ref6 months
Short lived cookies used to temporarily store data for the visitEuropeana.eu pro.europeana.euMatomo_pk_ses, _pk_cvar, _pk_hsr30 minutes
Used to check whether the visitor’s browser supports cookiesEuropeana.eu pro.europeana.euMatomo_pk_testcookieis created and should be then directly deleted
Remembers that consent was given (or removed) by the user.Europeana.eu pro.europeana.euMatomomtm_consent (or mtm_consent_removed)15 days
Remembers that consent for storing and using cookies was given by the user.Europeana.eu pro.europeana.euMatomomtm_cookie_consent15 days
We use Hotjar in order to better understand our users’ needs and to optimise our services. Hotjar is a technology service that helps us better understand our users’ experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Hotjar uses cookies and other technologies to collect data on our users’ behaviour and their devices (in particular a device's IP address (captured and stored only in anonymised form), screen size, type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Hotjar stores this information in a pseudonymised user profile. Neither Hotjar nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Hotjar’s privacy policy by clicking on this link.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
We also use Google Analytics to understand our users’ needs and optimise our service (e.g. how many views each page receives, whether people return to our website, what routes people take through our web pages). Google Analytics only stores anonymised information, such as browser type, operating system, visit time, country of access and anonymised IP addresses. Google Analytics data is stored in accordance with their own privacy policy, which is available here.
Marketing
Marketing cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user and thereby more valuable for publishers and third party advertisers. In particular, we use:
PurposeWebsiteProviderCookie nameDuration
Used by the social sharing platform AddThis to store the user’s usage history of the AddThis sharing widget.pro.europeana.euAddThis_at.hist.#Does not expire
Updates the counter of a website’s social sharing features.pro.europeana.euAddThis_atuvc13 months
Ensures that the updated counter is displayed to the user if a page is shared with the social sharing service, Add Thispro.europeana.euAddThis_atuvs1 day
Used by the social sharing platform AddThispro.europeana.euAddThis_at.cwwPersistent
Used by the social sharing platform AddThispro.europeana.euAddThisat-lojson-cache-#Persistent
Used by the social sharing platform AddThispro.europeana.euAddThisat-randPersistent
Geolocation, which is used to help providers determine how users who share information with each other are geographically located (state level).pro.europeana.euAddThisloc13 months
Detects how often the social sharing service, AddThis, encounters the same user.pro.europeana.euAddThisuvc13 months
Register the user’s sharing of content via social mediapro.europeana.euAddThisxtc13 months
OUR MISSION
Europeana empowers the cultural heritage sector in its digital transformation. We develop expertise, tools and policies to embrace digital change and encourage partnerships that foster innovation.
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Europeana is an initiative of the European Union, financed by the European Union’s Connecting Europe Facility and European Union Member States. The Europeana services, including this website, are operated by a consortium led by the Europeana Foundation under a service contract with the European Commission.
The European Commission does not guarantee the accuracy of the information and accepts no responsibility or liability whatsoever with regard to the information on this website. Neither the European Commission, nor any person acting on the European Commission’s behalf, is responsible or liable for the accuracy or use of the information on this website.
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