Hosting. Focus on patrons, not on downtime.
Innovative libraries using our cloud services never look back. No more aging, underperforming servers, unexpected outages, or frustrating maintenance. By hosting your ILS platform in the cloud, you can count on your applications to be available and performing optimally day after day.
Advantages of the AWS Platform
The AWS platform is one of the most respected and secure data centers in the world and provides unique advantages.
Elevated security with AWS Provisioning.
Enhanced compliance with AWS Provisioning.
Faster provisioning services shrinking GO LIVE schedules.
Enhanced Monitoring to proactively address solution performance issues.
Your Library’s Data Remains Private and Secure
Innovative leverages built-in encryption in transit, virtual private networks, and enterprise level backups within the AWS cloud to keep your data isolated, safe, and secure.
Per Amazon’s data privacy policy, Amazon will not access Innovative customer data. And per Innovative’s Information Security Management System (ISMS), we grant access to data only as needed and to authorized personnel.
By implementing the AWS hosting solution in multiple locations worldwide, we’re able to meet the geographically-specific privacy requirements of various regions.
To ensure our customers’ ILS systems remain secure, we monitor and track the certifications* AWS holds to ensure physical security is upheld in the cloud.
Remember, we’re hosting only your ILS data, not your entire data center.
We Spot Issues Before They Impact Our Customers
Our APN Technology Partner status affords us tools and features to see and monitor exactly what’s happening in the AWS environment. Features include log aggregation options, streamlining investigations, and compliance reporting, all with alert notifications.
We Provide the Highest Level of Service
Configuration and maintenance are included, and proactive performance monitoring and tuning around-the-clock come standard. If we’re migrating your ILS from an on-premise Innovative hosting environment, rest assured the requirements of your existing Service Level Agreement (SLA) remain in effect.
A Top-Tier APN Technology Partner
As the only ILS company to become an AWS Advanced Technology Partner, we provide the best cloud technology and security in the industry.
*Certifications include: FedRAMP, FERPA, FIPS, FISC, FISMA, IRAP [Australia], ISO 27001, ISO 27017, ISO 27018, ISO 9001, MLPS Level 3 [China], MTCS [Singapore], My Number Act [Japan], NIST, PCI DSS Level 1, PDPA – 2010 [Malaysia], PDPA – 2012 [Singapore], PIPEDA [Canada], Privacy Act [Australia], SOC 1, SOC 2, SOC 3. For a full list (because there’s many more), please click here.
RESOURCES
Case Study: Rodman Public Library
Even with some unexpected surprises from their on-premise data center, the Rodman Public Library of Alliance, Ohio made a smooth migration of their Sierra ILS data to cloud hosting.
Read more
Case Study: New Orleans Public Library
During Hurricane Katrina, the New Orleans Public Library saw flood waters rise to just inches from entering the building. When it came time to update their ILS, cloud hosting was an easy decision for their IT team.
Read more
6 signs your server is failing
If any of these signs sound familiar, it’s time to organize a plan for updating your server.
 
 
Download the List
Get a Quote
To request a quote or inquire about our ILS hosting services, speak with a member of our sales team.
Talk to a sales consultant
To get pricing or answers to your questions about our products, contact us.
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