IRS Operations During COVID-19: Mission-critical functions continue

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We're open and processing mail, tax returns, payments, refunds and correspondence. However, COVID-19 continues to cause delays in some of our services. Our service delays include:

Live phone support
Processing tax returns filed on paper
Answering mail from taxpayers
Reviewing tax returns, even for returns filed electronically

Check this page periodically for updates.

COVID-19 International Mail Disruption and Form SSA-1099

If you live outside of the United States and receive Social Security Benefits, you may not receive Form SSA-1099 due to the temporary suspension of International mail to some locations. If you did not receive Form SSA-1099 or Form SSA-1042S, you may access your information through the SSA website. Social Security Benefits may be taxable and should be reported on Form 1040, U.S. Individual Income Tax Return, or Form 1040-SR, U.S. Tax Return for Seniors. For more information on Social Security Benefits see Publication 915, Social Security and Equivalent Railroad Retirement Benefits.

What You Can Expect

Look on the following list for the action you took – whether that's sending us your individual or business tax return or answering a letter from us. Then, open the action to see how long you may have to wait and what to do next.

Filed a Tax Return (updated May 17, 2022)

Answered a Letter or Notice (updated January 13, 2021)

Sent a Missing Form or Document (updated January 13, 2021)

Requested an Individual Taxpayer Identification Number (ITIN) (updated February 22, 2022)

Victims of Identity Theft who Sent a Form 14039 or Form 14039-B, Identity Theft Affidavit (updated March 18, 2022)

Filed a Form 1139 or Form 1045 (updated September 14, 2021)

Filed a Form 8802, Application for United States Residency certification (updated April 6, 2022)

Requested a Tax-exempt Sector Determination, Ruling or Closing Agreement (updated December 1, 2020)

Sent a Third-Party Authorization or Power of Attorney Form (updated March 18, 2022)

Need to File a Form with a Digital Signature (updated December 9, 2021)

Received a Failure to Deposit Penalty as an Employer (updated December 1, 2020)

Other Services

COVID-19 operations and staffing limits have affected other services. Open the following actions to check our availability and processing times if you:

Need Help (updated September 3, 2021)

Need to Release a Lien due to a COVID-19 Hardship (updated July 20, 2020)

Have a Case with the Independent Office of Appeals (updated November 16, 2020)

Have a Case with the Office of Chief Counsel (updated November 27, 2020)

IRS Enforcement and Compliance Operations

Our offices have resumed many other operations.

IRS Collection to Resume Normal Operations (added June 14, 2021)

Systemic Lien and Levy Programs (added June 14, 2021)

Other IRS Collection Programs to Resume (added June 14, 2021)

Certifying Tax Debt to State Department (added March 15, 2021)

Compliance (updated December 1, 2020)

Page Last Reviewed or Updated: 17-May-2022

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