FAQs
Is there a Free People free delivery option?
When you spend over £100, your order will become eligible for their free standard delivery option and it will arrive at your door within 5 to 8 days. Under this threshold, delivery costs £6. You'll also get their free faster delivery option when you spend over £100 on their app with your order arriving between 3 and 6 working days. Alternatively, you can also receive free standard delivery when you sign up to receive the Free People emails.
Can you use a Free People promo code on sales items?
Yes, there are Free People codes that can be used on sales items. To find out if sales items apply to your chosen code, take a look at the terms and conditions for each code.
Can I get a student discount for Free People?
Unfortunately, there isn't a Free People student discount available currently but that doesn't mean you can't save on your order. Check out our collection of the latest Free People discount codes and deals for the best savings next time you shop.
Is there a Free People NHS discount available?
Right now, there isn't an NHS promo code available but we update our information and codes so you can still get your hands on the biggest savings out there.
How can I contact Free People?
If you'd like to get in touch with Free People, you can do so on the Free People website via their Live Chat feature. Alternatively, you can email them at: service@freepeople.co.uk, by phone on the following number: 0800 0121400, or by mail at the following address: Free People Direct, Unit 3, Forli Strada, Alwalton Hill, Peterborough, PE7 3HH.
What is the return policy at Free People?
If you would like to return your Free People order, you have up to 30 days to send it back. All returned items must be in their original condition and packaging with all labels and tags attached.
Hints and Tips
App Benefits: If you choose to download the Free People app, you will receive free express delivery on your first purchase over £100. On top of that, you will have access to app-exclusive products, information about their latest releases and available deals as well as app-exclusive discounts. This app is completely free to download so you won’t lose anything when you give it a go.
Shop the sale: When you shop with Free People, you can shop with a clear conscious thanks to their sales section. There, you can get your hands on activewear, dresses, coats, jackets, footwear, tops and so much more. With Free People discounts of up to 80%, this is the perfect place to shop if you want to dress up your wardrobe without breaking your budget.
Newsletter Deals: When you sign up for the Free People newsletter, this will never be a problem again. Signing up for their emails means you will receive early access to their new arrivals, sales, events and more - a great incentive to get a little boho treat.
Request a Catalogue: If you're new to Free People, why not request a catalogue? Click to join the Free People mailing list and you'll receive handy seasonal catalogues so you can explore and discover their newest styles from the comfort of your own home.
How to use your Free People discount code
- Browse through our Free People discount codes and find the one that works best for you and your next shop.
- Once you've found your code, head over to their website and add your preferred items to the basket.
- When you're ready, you can begin the checkout process by clicking the basket icon in the top right corner of the page.
- This will show you your order total. Click the Promo Code tab found to the right of the page and enter your Free People discount code.
- Last but not least, click the 'Apply' button to secure your latest savings.
How do we source promo codes and deals?
We have an experienced team of 5 deal experts based in our offices in Cardiff and London, who are dedicated to finding promo codes, deals and sale highlights for Marie Claire vouchers.
Our London team keep in touch with retailers directly to get a heads up on upcoming discount codes as well as negotiate exclusive promo codes that you won’t find anywhere else. Meanwhile, our Cardiff team partners with affiliate networks and research the web to source the latest discount codes, and put them right here on our dedicated retailer pages. The offers we show you are updated at least twice a week.
To top it off, we have a Bath-based team of editors that have a background in saving money on fashion and beauty products. Using their experience and knowledge of the industry, our editors seek to offer additional ways to save at the retailer outside of using a promo code. Our FAQs and money-saving tips about each retailer are fact-checked and updated every three months.
What if my promo code doesn’t work?
We try hard to avoid listing promo codes that don’t work. To do this we:
- Test the promo codes ourselves to make sure they’re valid.
- We don’t list unique codes that only work once.
- We give as much information as we can to avoid any terms and conditions trickery.
However, sometimes details change or codes expire without us knowing. If you find this to be the case, you can get in touch by emailing vouchers.marieclaire@futurenet.com and letting us know.
How do we make money?
It’s simple, we get a small percentage of the money that you spend with a brand or retailer - a commission. When you use deals and promo codes listed here at Marie Claire vouchers, we get a small share of the retailer's profit as thanks for helping them connect with a new customer. And that’s how we make money while you save money.
