Wikimedia Site Reliability Engineering
The Site Reliability Engineering team, or SRE for short, is the team responsible for developing and maintaining Wikimedia's production infrastructure. Previously known as Technical Operations, they are in charge of making sure all Wikimedia's sites and services used by the general public (including MediaWiki and all associated services) run reliably, securely, and with high performance.
Site Reliability Engineering
Team members:In teams:
Data Center Operations
Willy Pao
Rob Halsell, Chris Johnson, Papaul Tshibamba
Data Persistence
Lukasz Sobanski
Manuel Arostegui, Jaime Crespo, Stevie Shirley
Infrastructure Foundations
Joanna Boruń
John Bond, Riccardo Coccioli, Chris Danis, Cathal Mooney, Moritz Mühlenhoff, Arzhel Younsi
Leo Mata
Filippo Giunchedi, Keith Herron, Cole White,
Service Operations
Wolfgang Kandek
Alexandros Kosiaris, Giuseppe Lavagetto, Reuven Lazarus, Effie Mouzeli, Daniel Zahn, Janis Meybohm, Kunal Mehta, Jelto Wodstrcil
Brandon Black
Valentin Gutierrez, Emanuele Rocca, Sukhbir Singh, Marc Mandere
Management:Mark Bergsma, Faidon Liambotis
Notify us of emergencies with Klaxon.
#wikimedia-sre connect
Additional documentation related to our infrastructure and the team's work can be found on Wikitech.
The team's structure
Data Center Operations
The Data Center Operations team is responsible for all of Wikimedia’s data center deployments and logistics as well as maintaining our presence in locations across the world. They perform on-site work and maintain the full 5-year life cycle (specs, purchasing, physical install, break/fix and decommissioning) for all hardware.
#wikimedia-dcops connect
Infrastructure Foundations
The team focuses on building and maintaining our base platform (“metal cloud”) that forms the foundations upon which nearly everything else in our infrastructure builds upon. On top of our bare metal deployments, their responsibilities include (but are not limited to) configuration management systems, infrastructure automation, orchestration tooling, infrastructure security and network operations.
#wikimedia-sre-foundations connect
The Observability team, or "o11y" for short, works across SRE and Technology to provide teams with tools, platforms and insights into how systems and services are performing. It leverages technologies such as Grafana, Kibana/Logstash, Prometheus, AlertManager and more.
#wikimedia-observability connect
The Traffic team is responsible for the critical first layer of high-traffic infrastructure which now spans much of the globe, including our TLS termination and caching layers (ATS, Varnish), load balancing, DNS and our own network.
#wikimedia-traffic connect
Data Persistence
The Data Persistence team focuses on Wikimedia’s persistent data storage and retrieval systems, including (No)SQL databases, (distributed) object storage, file storage and backup systems.
#wikimedia-databases connect
Service Operations
The Service Operations team takes care of public and “user-visible” services alongside Technology and Product teams. This means, for example, our MediaWiki platform, but also the newer (micro)services that comprise our stack. It also includes miscellaneous services and components that we rely upon (think Phabricator, mail systems, OTRS, etc…). The team is also building our new SOA service infrastructure based on Kubernetes.
#wikimedia-serviceops connect
Contacting the team
If you need to get in touch with the team, there are detailed instructions on wikitech:SRE Team requests
Last edited on 11 June 2021, at 15:44
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