“Serial,” Podcasts, and Humanizing the News

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A week before he died, the Times media columnist David Carr moderated a panel at the New School called “Serial and the Podcast Explosion,” the first event in a series presented by the university’s newest major, Journalism + Design. Carr, bundled up in a fleece jacket, leaned back in his chair and held a mic to his face at an angle that suggested he was about to do some freestyling. “I’m here as your potted plant for the evening,” he said. The panelists beside him were the stars of the podcasting world: Sarah Koenig (“Serial”), Alex Blumberg (“StartUp”), Alix Spiegel (“Invisibilia”), and Benjamen Walker (“The Theory of Everything”). Panels can be dry; this one wasn’t, in part because the potted plant was so much fun. “Holy shit! You’re like a czar!” Carr said to Spiegel, when she said that “Invisibilia” had been downloaded about twelve million times. He asked Blumberg, “Were you surprised at your ability to strip naked, jump over the fence, and sell ads?” During the Q. & A., he admiringly told a “Serial” superfan that she was “pretty far out on Nerd Island.” The panel—like Carr’s writing, like good podcasts, and like “This American Life,” which spawned three of the four shows being discussed—humanized information and made challenging ideas colorful.

Voices make audio journalism feel intimate. Listeners can feel that they actually know the people speaking and the subjects involved. “Serial,” which delved more deeply into one story than any popular podcast has thus far, felt especially so; Koenig was our guide through all twelve episodes, exploring a complex world of love and murder in a community of teen-agers and their families. We learned as she learned. “People feel like they know me, and they kind of do, in a way,” Koenig said on the panel. She got letters, e-mails, and voice mails—at home and on her cell phone—saying, “Hey Sarah! Hey Sarah!” We felt like we knew Adnan Syed, too.

Spiegel said, “ ‘Serial’ really made me feel different about how much detail people can handle.” She added that an “unbelievably intimate” series called “Love Hurts” on another podcast, “Strangers,” brought home how there were “opportunities here for depth” in audio journalism greater than she’d understood. Creators of podcasts, which are largely unregulated and independently funded, have been free to make up their own rules and to try new things in ways that public-radio journalists historically have not.

Koenig played the famous “Shrimp sale at the Crab Crib” clip from “Serial,” and said, “It’s not like I would never have used that piece of tape in a ‘This American Life’ story.” But it was easier to try it on a podcast. What she found exciting, she said, was that whereas she’d internalized the rules about stories for newspaper, radio, and television, and what her voice should be for each form, “I did not know anything about podcasts,” she said. “I didn’t even know what it should be, and it was extremely freeing. I was like, It’s a podcast! Who cares? Try it! What does it matter? Nobody listens to podcasts!” She went on, “That openness is what I hope we can keep. We don’t have rules about how to advertise, or how to distribute, or what kind of thing to make, or how long.”

Carr said, “There’s various ways that ambition is expressing itself in this world.” Format, he said, in the case of Walker’s show: “What are we talking about this week? Who knows! Off we go! 1984! The year, not the book.” He looked at Koenig and said that the ambitions of the form in “Serial” could include “digressions, blind alleys, total MacGuffins,” where “it would just sort of peter out, and you’d go, ‘Huh!’ ” Koenig laughed. “Huh!” Carr said again. “Know what I mean? Or you can end up super personal, like the show you referenced,” he said to Spiegel. “Or you can do a show like yours”—he looked at Blumberg—“Where you go, ‘This week we’re going to talk about what a shitty boss I am.’”

“Every week is some other way that I was shitty,” Blumberg said.

Koenig said, “The ambition thing was fed by the freedom that I felt in doing a podcast.”

Spiegel said, “It’s like a blank slate. You don't know what it’ll bear. We’re in this process of discovery.”

Carr said, “The gift is time, though.”

Blumberg’s podcast, “StartUp,” chronicles his quest to create a podcasting business. He played an early clip in which he proudly presents his wife with an idea for a name for the company: Orelo, which means “ear” in Esperanto. She laughs and laughs and laughs. “That’s so dumb,” she says, gasping for breath.

Carr said, “What I love about that is, it’s not just a lesson in how twee and dippy you and your partner could be. It’s also a lesson in marriage—she’s laughing at, not with. I just loved that she could go and go and go, as only someone who loves us can.”

Koenig said, “Imagine that scene in print. It could work—but it’s not that.”

Carr said, “No print reporter anywhere could describe that laugh. It just has to unfurl. She’s a good laugher, by the way.” Later, Carr described how he had been impressed, and surprised, by an earlier work of Blumberg’s. “One thing that should not work on radio, but did work, manifestly, was, ‘Let’s take on the banking crisis,’ ” he said. “ ‘Let’s do a big step-back.’ And you came up with ‘The Giant Pool of Money,’ ” a 2008 “This American Life” episode about the mortgage crisis. “If you had asked me, I’d have told you, ‘That’s a terrible idea.’ ”

“I did tell you that,” Koenig said to Blumberg.

“I was like, ‘It’s an hour on mortgage finance!’ ” Blumberg said. He personally had been “obsessed” with the story, but wasn’t sure how it would work for radio: would it have emotion, characters, narrative? “We talked to everybody in the chain of mortgage craziness: the people being sold the loans, and the loans were being sold, and then sold up again, all the way up to Wall Street,” he said.

“I feel like you’re underselling it,” Koenig said. “It was, like, the first piece of journalism about the housing crisis that most normal people understood.” I nodded as she said this. I am a normal person, if normal means financially naïve, and listening to “The Giant Pool of Money” in 2008 was a revelation for me. For an afternoon, maybe longer, it all made sense.

Carr said that the Times had “sunk an enormous amount of resources” into reporting on the crisis, going for similar accessibility. “We turned Pulitzer Prize winners loose on it. It was just so frustrating to me. These bing-bongs from public radio came in and just killed it!”

Blumberg said that it had been exciting to realize that the storytelling strategies that Ira Glass had given them at “This American Life” could be applied broadly, to any topic.

Koenig said, “Well, not just any topic but a super-dry topic where tape”—audiotape—“doesn’t automatically come to mind."

“If we can just get one more central banker on it…” Blumberg said.

The ideas about radio journalism that Glass taught them, they said, included having something at stake, having an element of surprise, having a larger story and smaller anecdotes that support it, and having moments of authentic emotion.

I’d been thinking about audio storytelling for quite a while, but that night its power struck me in a new way. If “Serial” could humanize a murder case, without sensationalism, and begin to shed light on the criminal-justice system, and make millions of people engaged with it; if “The Giant Pool of Money” could make even me understand the mortgage crisis; if “Invisibilia” could explain, quite clearly, the neural components of blindness and vision to the average person, and make them thrilling, what else could a podcast do? Audio journalism is not just intimate but conducive to intense focus—in part because we tend to listen when we’re not looking at a screen. And now that public-radio talents are being influenced by podcasts and creating new shows accordingly, journalistic rigor is being combined with freedom in ways we haven’t considered before.

A few days after the panel, the Maryland Court of Special Appeals decided to hear arguments, in its June session, about the case of Adnan Syed. Koenig and the show’s other producers are now considering topics for the show’s second season, which won’t be about Syed, but they haven’t ruled out doing a follow-up episode someday. I’d welcome that. Season One of “Serial,” ultimately, wasn’t a murder mystery—it was a human mystery, and an exploration of justice. We’d like to learn more. Podcasts, like life, can be open-ended.

After the panel discussion and a Q. & A. with the audience, Carr said to the panelists, in his gravelly voice, “I was excited to be up here with the likes of you.” They, and we, were excited to be there with the likes of him. He was the life of the party—ferocious, curious, funny, and warm. A week later, he was gone.