General Information
For any question, including information about your library card account, the website, library locations, or to ask a reference question.
Mon - Sat, 9 a.m - 6 p.m.
Chat with Us
Mon - Sat, 9 a.m - 6 p.m.
Email staff a question
(select "General Information" from the form)
Automated Materials Renewal Line407.835.7323 Option 2
Book A PRO (Professional Research @ OCLS)
For one-on-one help using our resources, schedule a 30 minute appointment with a PRO at the Orlando Public Library!
Book A PRO
Ask a question about your library card account, PIN, fines, information change, lost card, etc.
Event Proposal
Interested in presenting at the Library? Submit your event idea!
Present An Event
Field Trip
Interested in taking a field trip to the Orlando Public Library?  Learn more about the tours, educational programs, and story times we have to offer. Fill out this form to book your visit today!
Field Trip form
Ask a question about the genealogy collection, services provided or schedule a group visit at the West Oaks Branch Library & Genealogy Center.
Help Desk
Have a question about how to use one of our services or websites? Running into an error? Tell us what you're trying to do and we'll assist!
Submit a Help Request
Public Records Request
Need to request public records from OCLS? Here's the contact information for our Public Records Custodian.
Records Custodian Contact Information
Share Your Library Experience
Share you comment, suggestion, or feedback about the Library's service.
Share Your Library Experience form
Social Worker Help
The Library Social Worker provides one-on-one assistance and expert referral for many social services.
Library Social Worker Assistance Request form
Storyline provides a selection of fun, interactive stories told by professional storytellers. Follow the prompts to select a story.
The Orange County Library System can provide the service of a storyteller at your location for storytelling events. To arrange a storytelling event, complete the form.
Request A Storyteller form
Want to request that we add a certain title to our collection? Titles not found in the catalog can be suggested.
Suggest-A-Title form
Website Feedback
Share your comment, suggestion, or feedback about the Library's website.
Website Feedback form
Administrative Team
Share comments, questions, or suggestions with the members of our Administrative Team.
Mary Anne Hodel, Library Director and CEO
Kristopher Shoemaker, Chief Financial Officer
Danielle King, Chief Branch Officer
Bethany Stone, Chief Branch Officer
Lynette Schimpf, Chief of Lifelong Learning
Ricardo Viera, Chief Information Officer
Steve Powell, Chief Operating Officer
Equipo Administrativo
Comparta comentarios, preguntas o sugerencias con los miembros de nuestro Equipo Administrativo.
Marketing and Public Relations407.835.7481
Friends of the Library407.835.7496
Human Resources407.835.7632
OCLS Speakers Bureau
Schedule a Speakers Bureau representative to speak to your group about getting a library card, available library resources and services, home delivery of materials and other useful information.
Under Florida law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public-records request, do not send electronic mail to this entity. Instead, contact this office by phone at 407-835-7323 or by writing to: 101 E. Central Blvd. Orlando, FL 32801.
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