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Store Info

4.6 Rating

Shipping Information & Policies

PetSmart shoppers can get free shipping on orders over $49 if they join the PetSmart Treats Loyalty Program. This program is completely free to join. There is, however, a maximum value for members to get free shipping – $75.

PetSmart ships to the 48 contiguous U.S. states. Standard shipping takes two to three days, but you can also opt for guaranteed two-day shipping or next-day shipping.

Those in Alaska and Hawaii have the option to choose Second Day shipping, which sends orders to your door within two to three business days, or U.S. Postal Service shipping, which sends orders within three to eight business days.

Seasonal Savings

PetSmart has a variety of sales throughout the year. Some sales are sitewide, where if you spend a certain amount, you'll get a certain % off, while others focus on specific product collections.

PetSmart has a Black Friday sale as well as sales for pre-Black Friday and Cyber Week. You can find savings both in-store and online across items in all departments. Find deals on food, bedding, toys and other pet essentials.

More Ways to Save

  • PetSmart offers price matching: If you find a product available for less at a competing retailer and PetSmart has the exact same product in stock at a higher price, you can request to get the product at that competitor's price. Similarly, if you are shopping in-store and the product is available for less online, PetSmart will match the price shown on its website.
  • Shop the 'Deals' section of the website – which features marked-down products but also details on current promotions. Some promotions are tied to how many items you purchase, while others are tied to cart totals.
  • Join PetSmart's Autoship program to save on the items you purchase regularly at PetSmart. Everything from food and treats to waste bags and kitty litter can be set up for automatic shipment. You'll save 35% on your first Autoship order – up to $20 – and 5% on all recurring orders.
  • Signing up for PetSmart's free Treats Loyalty Program also presents opportunities to save and get discounts.

Return Policy

PetSmart makes it easy to return products. The only products you can't return are prescription medication products. Products must be in their original packaging, and you must have proof of purchase (receipts are valid for 60 days). You can return items in-store or by mail.

Members of the loyalty program should note that any points you earn on a purchase will be revoked if that purchase is then returned.

Loyalty & Rewards Program

PetSmart Rewards (also called Treats) is PetSmart’s loyalty program. You can join Treats by signing up online or in the store. Treats members will be able to earn savings and discounts by shopping online, through the PetSmart app or in the PetSmart store. PetSmart Rewards can be used toward thousands of products as well as toward pet services. In addition to earning rewards, PetSmart Rewards members are offered special members only sales and promotions.

Buy Now, Pay Later

PetSmart offers a buy now, pay later service with Afterpay. At checkout, choose Afterpay as your payment method online or tap to pay in store with the Afterpay Card. You'll be able to split your payment into four equal payments made every two weeks.

About PetSmart

Find all your pet food, pet toys and other essentials at PetSmart. When you use our verified PetSmart coupon codes, as well as our savings tips you’ll be able to spoil your pets even more. You know they deserve it!

PetSmart is a real one-stop shop for all your pet care needs, from the most basic essentials like beds, food, toys, grooming supplies and crates to a selection of important pet care services, including professional grooming and accommodation during owner vacations. Their team of certified trainers run training classes and doggie playtime camps and many PetSmart locations even partner with veterinary services, conveniently located right next door.

You’ll often find me in line at PetSmart, armed with my digital coupons, of course. For over 20 years PetSmart has equipped pet owners with products and services to keep their four-legged, feathered and fishy friends happy and healthy. We love that PetSmart simplifies the pet store shopping experience with an easy item selection based on pet or product category. You can shop for PetSmart products online or in-store, and have them shipped to your door or pick them up curbside. Use PetSmart coupons and sign up for PetSmart’s Treats Loyalty Program for the best savings on all your pet care needs.

Product lines at PetSmart

  • Shop by brand: It’s easy to find exactly what you are looking for when you shop by brand. PetSmart offers a huge selection of brands including Hill’s Prescription Diet, Royal Canin, Purina Pro Plan and much more.
  • Shop by pet: Navigate to what you need quickly when you shop by pet, for example: dog, cat, fish, bird, reptile, small pet and farm animal.
  • Pet Services: Grooming salon, training classes, PetsHotel boarding, doggie day camp, veterinary care and adoption.
  • Pharmacy: Find a wide variety of medicines for dogs, cats and farm animals.

PetSmart locations

PetSmart has well over a thousand stores throughout the United States. Click on My Store on its homepage to search for a store near you. A helpful feature is you can filter search results based on specific needs like grooming, PetsHotel, training, veterinary, doggy day camp or adoptions.

What time does PetSmart open/close?

PetSmart store hours may vary depending on location. Typical hours may be 9 a.m. to 9 p.m. Monday through Saturday, and 10 a.m. to 7 p.m. on Sundays.

PetSmart grooming

Many PetSmart locations offer grooming services. This includes a bath, nail trim, ear cleaning, paw & pad trim, sanitary trim, anal gland cleaning & more. You can add on extras like FURminator (deShedding shampoo) as well as haircuts.

PetSmart adoption

PetSmart offers adoption services both online and in-store. Start your journey online by filling out information on your location and the type of pet you wish to adopt. PetSmart hosts adoptions of dogs, cats and small pets.

Petsmart customer reviews

Here’s a glimpse at what customers have had to say about their PetSmart purchases:

On PetSmarts’ page for its Value Beds Brown Plaid Cuddler Dog Bed, DebCu shared, “I bought this a few weeks ago for my 15.75 yr old Westie, Finn. He loves it! Got right in and fell asleep. Great second bed when the other one is in the laundry. It’s soft and he just loves it. Also, small so it doesn’t take up a lot of space.”

On Petsmarts’ page for its ExquisiCat Hooded Corner Litter Pan, Samantha said, “We had a corner litterbox before with high sides, and it worked great for the space and the cats who urinate without fully squatting. However, sometimes they still made messes over the sides, so my husband put plastic walls around the house walls outside the box. This box solved that issue!.”

Customer service

Contact Customer Care at 1-888-839-9638 or submit an inquiry online by following the Help link on the bottom of the PetSmart homepage.

PetSmart FAQs

You can find PetSmart coupons here on Offers.com, on PetSmart’s ‘Deals’ page and through PetSmart’s Treats Loyalty Rewards Program.

PetSmart offers shoppers both in-store and curbside pickup. Prescription medications are not, however, available to pick up in-store.

You can bring your domestic dogs, cats and birds with you to pick up the order if you want.

Yes, some PetSmart locations have grooming and cleaning services for pets. To learn more and book an appointment, visit the Expert Care in Our Grooming Salons page.

No, PetSmart works with local animal shelters to facilitate adoptions. You can view the Adopt a pet near you page for more information.

You cannot stack coupons at PetSmart. You can, however, often apply a coupon to the purchase of an item that was already marked down.

Savings Tips & Advice for PetSmart

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