Your patients want to schedule appointments when it is convenient for them. Unfortunately, this is not always at a time convenient for you. In the health and personal care industry, approximately 70% of online appointments are made between the hours of 8 PM and 3 AM. In the past, your only choice was to make yourself available after hours or risk losing business.
Online scheduling frees you from being tied to the phone and eliminates the risk of patients being unable to reach you. Appointments will flow into your calendar while you focus on what you do best – providing great healthcare.
HIPAA compliant scheduling
To remain compliant with industry regulations, it is vital that all information provided by your patients during the scheduling process is kept private and secure.
OnceHub offers aHIPAA compliant scheduling solution. Whether you are just collecting your patients’ names and emails, or you require further information such as insurance policy, or medical records, you can rest assured that your patient information is collected, stored, and distributed in a HIPAA compliant manner. Organizations that require HIPAA compliance cancontact usto sign ourBusiness Associate Agreement.
Your customers are busy. Obligations may come up and prevent them from keeping their appointments with you. With an event in their calendar and with email and SMS reminders, your patients will be less likely to miss an appointment. In cases when customers do have to cancel or reschedule, you are instantly notified and the time slot is immediately freed up for new bookings. Last-minute openings can be easily filled, helping you make the most of your time.
With OnceHub, more appointments can be made and no-shows can be reduced, helping you operate your practice at optimal efficiency.