Help Center - How to request a book
It is very easy to request a book from another PaperBackSwap member!
You will need a Book Credit (or 2 if it's an audio CD book). If you are NOT a Standard Member, you'll also need a Swap Fee (or a Free Swap that replaces a Swap Fee), as well as a Book Credit.
Also note: New members who are the first account for their household get up to 2 free Book credits for posting their first 10 books to their Bookshelves.
And: If you don't have Book Credits you can buy one in our Kiosk, to request a book.
PBS How-To: How to Request a Book
- Find the book
- See How to find books to request.
- You will need 1 credit (for a bound book or an audio cassette book) or 2 credits (for an audio CD book), and one Swap Fee ( = 49 cents in PBS Money) or a Free Swap (which replaces a Swap Fee -- you earn Free Swaps by using Printable Postage) per shipment.
- Book Credits (and the Swap Fee or Free Swap) are deducted when you submit the request.
- Request the book
Click "Order this Book" on the book listing and then confirm/provide the mailing address on the next screen. If the book does not have an Order button that means it is currently not being offered for swapping - you can add it to your Wish List instead, as described in What if a book I want is not available?
- Mark the book received when it arrives
- This is done from your My Account page (on the En Route to Me tab there)
- The sender gets credit when you mark the book received.
First, you need at least 1 credit. You'll also need at least 49 cents in PBS Money, or at least 1 Swap Fee, OR if you are enrolled in Standard Membership, you do not need either of those. Standard Membership allows unlimited fee-free book requesting (using only book credits).
Each bound book (paperback, hardback) and audio cassette book "costs" 1 credit; audio CD books "cost" 2 credits.
The credit(s) and swap fee for each book order will be deducted from your account balance at the time your book request is submitted.
When you have found a book you want:
If you are trying to order the book from a specific member's bookshelf: you will need to click the button ON THE BOOKSHELF (and nowhere else) in order to be sure the request goes to that member. If you have clicked the book cover on the bookshelf to read more about the book, use the back button on your browser to GO BACK to the member's bookshelf and click "Order This Book" there.
The Order a Book page will come up.
If there is a message telling you to confirm your email address from the link in your Welcome email, you need to do that first. If you did not get that email, or do not have it anymore, click the link on the message to have it re-sent to you. If you do not get the email, contact us.
Add as many books as you wish (or add none) to your order from the member's bookshelf.
You can expect your book to arrive in about a week.
MediaMail transit times are variable; USPS says to allow 2 weeks, but PBS allows nearly 4. The average transit time for all books at PBS (including those coming from military addresses outside the US and HI, AK, PR and GU) is 9 days, but most books will arrive much sooner than that.
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