Frequently Asked Questions
Read some of the most commonly asked questions about plotaroute.com.
FAQ's
Mapping Routes
Why does the route planner sometimes plot short detours down side streets and then back again?
How frequently are the maps updated on plotaroute?
How frequently is the Auto-Plot routing updated to take account of map changes?
Does the distance measured by the route planner take account of hills?
Where does the elevation data come from?
Why does the Total Ascent figure for my route differ from figures calculated by my GPS device or other applications?
Why does the route planner get my home location wrong?
Why can’t I auto-plot on a path or road shown on the map?
Where can I find a key or legend for the map?
Why does the route planner sometimes say turn left when it is a right turn?
 
Exporting Routes
Can I use maps from plotaroute.com on my website?
Can I use maps from plotaroute.com in printed literature for distribution?
 
Using the Website
Can plotaroute.com by used offline where I have no internet access?
Can someone else edit my Public routes?
Is it possible to contact another plotaroute member directly?
 
Using a Mobile Device
Do you have a mobile app?
Why can't the mobile app detect my location?
 
Account Management
Is the fee quoted for Premium membership per month or per year?
Does Premium membership automatically renew each year?
Can you provide a VAT invoice?
Why can't I access the Premium features when I have paid for Premium membership?
Why does the new password I've requested not work?
Read our How-To Guides
We have a number of detailed guides giving instructions on how to use many of the features of plotaroute.com.
VIEW HOW-TO GUIDES
Watch video tutorials...
We have a number of video tutorials demonstrating how to use key features on the site.
VIEW TUTORIALS
Join in our forums...
Take at look at our Forums for more help and advice.
VIEW FORUMS
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