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Our software is used by the world’s biggest brands to capture and act on feedback to help them design and improve the experiences they deliver. If you have a question about the survey you were taking, please get in touch with the company that sent it to you. Learn more about Qualtrics or get support with a survey below.
Help Topics
Trying to complete a survey?
If you’re having issues completing a survey you’ve been sent, such as problems progressing, answering questions or a survey times out, check out our guide. You’ll find answers to the most common questions and issues when taking a survey.
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Need to build a survey?
For issues with a survey you’ve been sent, you’ll need to contact the company that sent it to you. If you’re building your own survey, or suspect a survey creator of malicious activity, our support team can help.
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Providing feedback to your employer?
If your company uses Qualtrics to power its employee experience program, you’ll be invited directly by your employer to participate in any surveys as part of the program. If you have any questions about the program, we suggest you contact your HR or people ops team to learn more.
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About Qualtrics XM
Qualtrics XM is the software platform used by companies to capture and act on customer, employee, brand, and product feedback.

We don’t create or distribute the surveys ourselves — we provide them with the technology to gather feedback and bring it all together to help inform their most critical business decisions. Therefore, we are not liable for compensating survey takers and are unable to answer questions about a specific survey — if you have any questions, you’ll need to contact the company or person who sent the survey to you.
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