Create, distribute and analyze surveys with our free online tool in minutes. Choose from our 50+ online survey templates or start from scratch.
Unlimited access to our free online survey tool
No credit card required
No account expiration
50+ survey templates designed by industry experts
8 question types
Summary reports and filtering
Tell us about yourself
How will you be using Qualtrics?
TRUSTED BY OVER 13,000 BRANDS AND 99 OF THE TOP 100 BUSINESS SCHOOLS
Free surveys suitable for every situation
Whether you want to talk to your employees, hear from customers, or uncover insights about your brand and product, our experts have done the hard work for you. Just sign up, choose from our free, pre-built surveys, or start from scratch.
Surveys aren’t just a tool to ask a list of questions. They’re a valuable channel to collect feedback, understand how your audience feels and what they want, and drive actions based on what you’ve learned.
There are multiple reasons for using a survey to collect feedback. In fact, we’ve identified over 50 commonly used surveys, which is why we’ve created a free survey tool that provides expert-designed, pre-built survey templates for the most common use cases – ready to be deployed at the click of a button.
Our expert-designed survey templates are available for customer, employee, brand, product, and market research professionals of all levels. So whether you’re just starting out or a seasoned professional, you can create a survey that meets your needs
Below you’ll find a selection of expert-designed survey and questionnaire templates. Suitable for every situation, you can access your free survey at the click of a button, adapt as needed, or deploy as designed with minimal fuss.
The customer satisfaction (CSAT) survey is invaluable to understand how people feel about their experience with you. This template keeps it simple, but ensures you’re getting the right data to make important decisions that improve loyalty and retention.
Net Promoter Score (NPS) survey
The NPS survey is a valuable part of any relationship management program. Take the right steps to improve loyalty by getting a gauge on how likely your customers are to recommend you, or not.
Event signup, planning and feedback
How did your most recent event go? How do you know? With our free event survey, organizers can easily manage the signup, planning and post-event feedback so you can constantly improve.
Store & online purchase feedback
Improve every customer experience, whether in-store or online, by collecting in-the-moment feedback across any channel with this survey.
Tips to remember before launching your survey
Not everyone is a survey expert, it’s why we did the hard work for you and created over 50 templates to choose from. But if you do need to tweak it for whatever reason or start from scratch, here are a few tips to keep in mind.
Start with why
What do you hope to achieve with your survey? Asking this will confirm if you’re using the correct template and asking the right questions to the right audience.
Make it easy, attractive and simple
Three well established behavioral approaches will ensure you maximize your responses and collect relevant data. This includes making sure you use the right question types too. Our free survey maker has multiple question options so you shouldn’t feel stuck to one.
Avoid bias in your survey
When launching your survey, make sure you don’t provide too much information or disclose what you want the study to show.
Keep it timely
It’s important to avoid survey respondent fatigue or failure to complete, so make sure your survey isn’t unnecessarily long. Some surveys will need to be longer than others so review the length on a case by case basis.
Pre-test your survey
Before launching your survey, make sure it runs smoothly, questions are easy to understand and design details like mobile-optimization work as intended.
Distribute your survey
Once you’ve acted on feedback from the testing stage, you can confidently launch your survey across multiple channels and watch the responses pour in.
Powerful + personal
Choose up to 8 question types and 15 questions per survey so you can ask the right questions, in the right format, at the right time. Distribute through multiple channels including email and online, to meet respondents where they are.
Easy to use
Not a survey methodologist? No worries — choose from our pre-built templates and get recommendations as you build your survey with ExpertReview, your built-in survey expert that makes sure you ask the right questions every time.