American Express misses estimates on slowing customer spending; shares drop
By Reuters Staff
(Reuters) - American Express Co AXP.N missed Wall Street's fourth-quarter profit estimates on Thursday, as the rate of customer spending slowed despite a strong U.S. holiday sales season.

An American Express credit card is seen on a computer keyboard in this picture illustration taken September 6, 2017. REUTERS/Philippe Wojazer
The credit-card issuer’s shares fell 2.4 percent in extended trading.
“For the past couple of quarters card spending for AmEx in the U.S. has been 10 percent, that dropped down to about 9 percent this quarter, that is having an effect on the stock,” Buckingham Research Group analyst Chris Brendler said.
The slowing growth came despite the United States witnessing its strongest holiday season in six years on the back of a robust economy and more deals. According to a Mastercard report on Dec. 26, holiday spending rose 5.1 percent to over $850 billion.
This strong health of the consumer spurred more customers to take loans on credit cards in the quarter, growing AmEx’s loan portfolio by 12 percent in the fourth quarter. However, this also drove provisions for credit losses higher by 14 percent.
Meanwhile, expenses rose 9 percent as AmEx poured more money into offering perks such as rewards programs and lounge access at airports to better compete against companies such as JPMorgan's JPM.N Chase cards division and payment networks Visa V.N and Mastercard MA.N.
Card member rewards expenses rose 11 percent, AmEx said.
The company said its net income was $2.01 billion, or $2.32 per share, in the quarter ended Dec. 31, compared with a loss of $1.21 billion, or $1.42 per share, a year earlier, when it took a charge due to a change in U.S. tax laws.
Excluding items, the company earned $1.74 per share, missing analysts’ average estimate of $1.80, according to IBES data from Refinitiv data.
Revenue, net of interest expense, rose 7.9 percent to $10.47 billion, but fell short of analysts’ estimates of $10.56 billion.
Reporting by Diptendu Lahiri in Bengaluru; Editing by Maju Samuel
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