DOI:​10.1007/978-3-319-11289-3_36
Corpus ID: 36274674
A Genetic Programming Based Framework for Churn Prediction in Telecommunication Industry
Hossam Faris, Bashar Al-Shboul, Nazeeh Ghatasheh
Published in ICCCI 2014
Computer Science
Customer defection is critically important since it leads to serious business loss. Therefore, investigating methods to identify defecting customers (i.e. churners) has become a priority for… Expand
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Genetic programming
Telecommunications network
Heuristic
Customer relationship management
Decision tree learning
20 Citations
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