Our Commitment To Your Success Runs Deep!
Easy To Use, Affordable Tools
It all starts with providing best-in-class, easy-to-use tools that are designed by and for librarians. We constantly improve our tools by listening to client feedback. Our software is librarian-first and our approach is librarian-everything. The Springshare Platform provides the best bang for your buck for libraries looking to thrive in a digital-first world and provide amazing service to patrons.
The Best Customer Service, Bar None!
We love what we do, and it shows. We pride ourselves with providing the best customer service in the industry, but don't take our word for it, just ask any of our clients. No question is ever left unanswered, and no librarian is ever left struggling or wondering how to do something. We eat our own cooking and use the Springshare Platform to provide the best customer service to our library customers.
Free Training and Exclusive SpringyCamps
Every week we offer free training webinars. Sign up for as many sessions as you need to master the use of Springy tools. Also Sign up (for free) for our twice-a-year, uber-popular SpringyCamp virtual user conferences. SpringyCamp showcases presentations by fellow librarians covering best practices for using Springshare tools at thousands of libraries worldwide. Our active and helpful user community is one of the key parts of the Springshare Platform advantage.
We Are Librarians, Too
Over 90% of our team are librarians. We have a wealth of experience working in libraries of all kinds and all sizes. We know all about the challenges and the successes of the library profession. Our tools are built specifically for the needs of libraries, and our commitment to libraries and supporting library organizations is second-to-none.
A Diverse and Helpful User Community
We're proud to serve a diverse mix of institutions, both the most prestigious universities worldwide and small community colleges alongside public libraries big and small. Numerous special and government libraries, private schools, & public K-12 districts round out our diverse client base.
Our diverse client base is one of our key strengths. When you are considering adopting our tools, chances are we have successfully worked with many institutions with similar needs. We - and our community - will help ensure your Springshare Platform is a success!
In-depth Assistance Available
Get a helping hand when you're short on time, staff, or expertise. Our Consulting Services team - made up of MLIS-degreed librarians with years of Springy experience - are thrilled to work closely with you on a project idea, set up your system, discuss strategies to get the most out of your Springshare apps, provide custom training, talk through a digital service or online learning idea, and more.
Learn More About Our #librarianfirst Platform
Curate and showcase library resources. Create guides, build websites, A-Z lists, or a staff intranet. Embed library resources anywhere. And that's just a start!
Communication and Social Media for Libraries. LibChat, Email ticketing, SMS, Twitter, etc. Build a knowledge base & FAQs. Detailed reference stats. More >> Manage Library Hours, Online Event Signups, Room & Equipment Bookings, Research Consultations, etc. Integrations with Calendars, Outlook, gCal, iCal... More >> An affordable tool to gather & analyze all library statistics. SUSHI harvesting, COUNTER statistics, Cross-dataset analytics, custom dashboard builders... More >> CRM platform tailored for the needs of libraries. Your users are your most important asset. Build and cultivate strong relationships with your community. More >> Move away from paper and spreadsheets. Manage staff schedules, service point staffing, student-worker, and volunteer hours. Powerful reporting to boot. More >> Create web forms, conduct surveys & solicit feedback. Build interactive tutorials and test users' research skills with quizzes & assessments modules. More >> A cost-effective solution for E-reserves, Reading Lists and Document Management. Integrates with LibGuides, and with courseware via LTI module. More >>
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