Austria’s news in English
Austrian police warn residents of fake DHL text message scam
Police are warning people in Austria about fraudulent text messages which claim to be from parcel delivery company DHL (Photo by Eric PIERMONT / AFP)
The Local
news@thelocal.at
@thelocalaustria
27 October 2021
09:45 CEST

Police in Austria are warning people about a scam where SMS messages are sent to people, intended to look like a parcel notification from delivery service DHL.
The message typically reads that a “pending package” is available and it is the “last chance to pick it up”, before inviting the recipient to click on a link. 
However, the link then installs malware on the recipient’s phone by inviting them to install an app.
Police are warning people who receive a message from DHL not to install this app and not to click on the link. 
If activated, the malware automatically sends the package SMS to many other contacts in the person’s phone. Fraudsters can also get information on payment data stored on the smartphone. People who have already installed the app should reset their phones to factory settings in order to uninstall it. 
The parcel delivery service DHL also advises recipients of these messages not to click on the link, stating “DHL is in no way affiliated with these requests. Citizens are advised not to reveal any personal information or click on suspicious links.”
If you are in doubt about a package, you should visit the DHL website, where you can search for tracking numbers. 
DHL also encourages people to report suspicious messages to phishing-dpdhl@dhl.com.
EXPLAINED: Five common apartment scams in Austria
Share this article
Member comments
Become a Member to leave a comment.Or login here.
More news
Violence against women in the spotlight in Austria after horrific killings
Thousands protest against Austria’s nationwide Covid lockdown
Chechen gets life term for killing dissident in Austria
Two under investigation in Germany over 2020 Vienna attack
FOR MEMBERS
‘You’d stay here voluntarily’: Inside Austria’s ‘luxury’ Leoben prison
Outrage in Austria over ninth woman is murdered in 2021
Anti-terror chief suspended after Austria attack failures
German police raid flats and offices over Vienna attack
Related articles
Violence against women in the spotlight in Austria after horrific killings
Thousands protest against Austria’s nationwide Covid lockdown
Chechen gets life term for killing dissident in Austria
Two under investigation in Germany over 2020 Vienna attack
‘You’d stay here voluntarily’: Inside Austria’s ‘luxury’ Leoben prison
The Local Europe AB
Vasagatan 10
111 20 Stockholm
Sweden