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Thomson Reuters Privacy Statement
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Effective Date: June 2012
Last Updated: January 1, 2020
Your privacy and trust are important to us. This Privacy Statement explains how Thomson Reuters Holdings Inc. and the Thomson Reuters group of companies (we refer to these as “Thomson Reuters”, “we”, “us”, or “our”) collect, use, and share your personal information in connection with the website, application (including a mobile application), product, software, or service that links to this Privacy Statement (we call these our “Services”).
This Privacy Statement, however, does not apply to:
Thomson Reuters supplemental Privacy Statement for California consumers under CCPA
Thomson Reuters supplemental Privacy Statement for cookie & IBA policy
Thomson Reuters supplemental Privacy Statement for content distributed with Thomson Reuters Services
Importantly, some laws (like GDPR) distinguish between a “controller” and a “processor” (or similar terms). We note that we are a “controller” for those Services where we make decisions on how personal information is used in connection with our Services, and we are a “processor” for those Services where we only use personal information as allowed by our customers.
Where we make decisions on how personal information is used in connection with our Services (where we are acting as a controller), we are responsible for the obligations of a “controller” under applicable laws in connection with the processing of personal information – for example, we use this Privacy Statement and other notices to provide you with information about our use of personal information, as required by law. Where we only use personal information as allowed by our customers (where we are acting as a processor), our customers are similarly responsible for the obligations of a “controller” under applicable laws in connection with the processing of personal information, and, if you are using our Services through one of our customers, you should contact them if you have questions or concerns about the processing of your personal information or compliance with applicable laws.
For California Consumers, we have also prepared a Supplemental Privacy Statement for California Consumers under CCPA (“California Statement”) in compliance with the California Consumer Privacy Act of 2018 (“CCPA”). Please review our California Statement attached below for more information.
For our Public Records Products (such as PeopleMap, Public Records on Westlaw, and CLEAR), please visit our supplemental Public Records Privacy Statement for more information about the use of personal information in our Public Records Products.
Who we are & how to contact us
Thomson Reuters Holdings Inc. is a Delaware corporation with an office at Metro Center, One Station Place, Stamford, Connecticut 06902, United States. In addition, the Thomson Reuters group of companies is made up of numerous legal entities with offices located across the globe. If you want to locate a specific Thomson Reuters office and the local contact information for an office, please see our list of locations here.
Any comments, concerns, complaints, or questions regarding our Privacy Statement may be addressed to or you can write us as follows:
To the Thomson Reuters’s global General Counsel, Privacy:
General Counsel, Privacy
Thomson Reuters
610 Opperman Drive
Eagan, Minnesota 55123
United States of America
To the Thomson Reuters’s Data Protection Officer in the EU/EEA:
Data Protection Officer
Thomson Reuters
30 South Colonnade-Canary Wharf
London E14 5EP, United Kingdom
As mentioned above, if you are using our Services through one of our customers, then you should contact them with any privacy-related issues or questions.
Information we collect
The type of personal information we collect depends on how you are specifically interacting with us and which Services you are using. Generally, we collect the following categories of personal information:
Sources of information
We collect personal information about you either directly from you, from certain third parties (such as your employer or the subscriber providing access to our Services), or from other sources (such as publicly available sources) as follows:
You provide personal information to us when you:
We collect personal information automatically when you:
We also collect personal information about you from third parties, such as:
How we use information
This section includes details of the purposes for which we use personal information and the different legal reasons for processing that personal information.
Lawful Basis
First, some laws require us to explain the lawful basis upon which we process your personal information. With respect to these laws, we process personal information about you for one or more of the following basis:
Processing of Personal Information
We process your personal information in connection with our Services and for other business purposes, including to:
How we share information
We share personal information for the purposes set out in this Privacy Statement and with the following categories of recipients:
Location of information
Thomson Reuters Holdings Inc. is located in the United States and the affiliated entities within the Thomson Reuters group of companies are located throughout the world. During your use of our Services and your interactions with us, your personal information may be transferred outside of your home country and may be stored in and accessed from multiple countries.
Whenever we transfer personal information to other jurisdictions, we will ensure that the information is transferred in accordance with this Privacy Statement and as permitted by applicable data protection laws.
Security of information
The security of your personal information is important to us. Taking into account the nature, scope, context, and purposes of processing personal information, as well as the risks to individuals of varying likelihood and severity, we have implemented technical and organizational measures designed to protect the security of personal information.
However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable measures designed to protect personal information, we cannot guarantee its absolute security.
Our security procedures also means that we may request proof of identity before we disclose personal information to you or before we process your other requests.
Retention of information
We retain personal information in accordance with our enterprise records retention schedule, which varies by Service, business function, record classes, and record types.
We calculate retention periods based upon and reserve the right to retain personal information for the periods that the personal information is needed to: (a) fulfill the purposes described in this Privacy Statement, (b) meet the timelines determined or recommended by regulators, professional bodies, or associations, (c) comply with applicable laws, legal holds, and other legal obligations (including contractual obligations), and (d) comply with your requests.
Children's privacy
Our Services generally provide information solutions and, as such, our Services are intended for professionals and/or individuals over eighteen (18) years of age. We do not target children and do not knowingly collect any personal information from children under the age of thirteen (13). When a user discloses personal information on our Services, that user is representing to us that he or she is at least eighteen (18) years of age.
Marketing choices
We deliver advertising and marketing across various platforms, such as on our Services or via email, telephone, text messaging, direct mail, and various online channels. Our Services and marketing materials may also include third party advertising and links to other websites and applications. Third party advertising partners may collect information about you when you interact with their content, advertising, or services.
You can control cookies and tracking tools. To learn how to manage how we and our partners use cookies and other tracking tools, and to read our Cookie & IBA Policy here.
Your rights
In certain circumstances, local data protection laws (such as the GDPR) may give you rights with respect to personal information if you are located in or are a resident of that country, state, or territory (including if you are located in the EU/EEA). As discussed above, we have also prepared a Supplemental Privacy Statement for California Consumers under CCPA (“California Statement”) in compliance with the California Consumer Privacy Act of 2018 (“CCPA”). Please review our California Statement below for more information.
What rights may be available to me?
These rights differ based upon local data protection laws in your country, state, or territory, but these rights may include one or more of the following:
Importantly, these rights are not absolutely guaranteed and there are several exceptions where we may not have an obligation to fulfill your request. PLEASE CONSULT YOUR LOCAL DATA PROTECTION LAWS TO DETERMINE WHAT RIGHTS MAY BE AVAILABLE TO YOU AND WHICH EXCEPTIONS MAY APPLY.
How do I submit a request?
To make a request or exercise your rights, please visit our Data Subject Rights Portal.
If you are making a request with respect to our Public Records Products, please visit our supplemental Public Records Privacy Statement for more information about submitting a request or exercising your rights for these Public Records products.
When you make a request, we ask that you help us with the following:
Changes to this Privacy Statement
As our organization changes over time, this Privacy Statement is expected to change as well. We reserve the right to amend the Privacy Statement at any time, for any reason, and without notice to you other than the posting of the updated Privacy Statement on our Services. We may e-mail periodic reminders of our notices and terms and conditions, but you should check our Services frequently to see the current Privacy Statement that is in effect and any changes that may have been made to it.
Depending on the specific Service you are using or specific interactions you have with us, we may provide different or supplemental privacy statements that describe and govern how we use your personal information. When we do so, those different or supplemental privacy statements apply to that specific Service you are using or those specific interactions you have with us.
If there is any conflict between the English version of our Privacy Statement and a version translated in another language, the English version controls.
Thomson Reuters supplemental Privacy Statement for California consumers under CCPA
As a global company, our business proudly serves certain natural persons residing in the State of California (each, a “consumer”). This Supplemental Privacy Statement for California Consumers under CCPA (“California Statement”) explains rights that California consumers may have under the California Consumer Privacy Act of 2018 (“CCPA”).
When we use the term “personal information” in this supplemental California Statement, we are using that term as CCPA defines it, which CCPA generally defines “personal information” to mean information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household. However, personal information does not include publicly available, deidentified, or aggregate consumer information (which are all defined in CCPA). Notably, the definition of “personal information” also does not apply to the collection of personal information from job applicants, employees – whether you are our employee or any employee of the entity arranging access to our Services for you, business owners, directors, officers, medical staff, or contractors.
Categories of personal information we collect, the sources of that information, purposes for why we collect it, who we share it with, and whether we sell that personal information
Where we act as a “business” under CCPA (meaning we determine the manner and reasons for why we process your personal information), we may be required to disclose additional information regarding the categories of personal information we collect, the sources where we obtain that information, the purposes for why we collect that information, who we share that information with, as well as whether we sell that personal information – all of which depends on the specific Service. Accordingly, we’ve provided additional Service-specific information for subject Services on our website located at​.
Your privacy rights
If you are a resident of California and are not a job applicant, employee/contractor, or employee/contractor of another company interacting with us in your job role, you have the right to request what information we collect, use, and disclose. You also have the right to request that we delete your information.
To make a request, you can contact us through our Data Subject Rights Portal or at 1-866-633-7656. Provide us enough information to verify your identify. We will use information you provide to us to verify your request. If we cannot initially verify your identity, we may request additional information to complete the verification process, such as, for example, a copy of your driver’s license and/or a recent utility or credit card bill. You can designate an agent to make a request on your behalf by either: (1) having your agent send us a letter, signed by you, certifying that the agent is acting on your behalf and showing proof that they are registered with the California Secretary of State; or (2) by you and the agent executing and sending us a notarized power of attorney stating that the agent is authorized to act on your behalf.  Please note that we may still require you to verify your identity before we process a request submitted by your agent.
California residents also have certain rights regarding the sale of personal information. California residents have the right to opt out of the sale of their personal information by clicking the following link “Do Not Sell My Personal Information” or by clicking the button above.
We will not discriminate against you because you have exercised any of your privacy rights under the CCPA.
CCPA Consumer Request Metrics for 2020
Thomson Reuters supplemental Privacy Statement for cookie & IBA policy
Our Privacy Statement explains our principles when it comes to the collection, processing, and storage of your personal information. This Cookie & IBA Policy supplements the above Privacy Statement and specifically explains how we, our partners, and users of our Services deploy cookies and other tracking technologies, including for Interest-Based Advertising (IBA), as well as the options you have to control them.
Cookie policy
What are Cookies?
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).
Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way as cookies. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.
Flash cookies, also known as local shared objects, are designed to support browser content supported by Adobe® Flash. They are usually used to enable ads and video content on websites. Like other cookies, they will store information on your device, some of which will be specific to the Flash-enabled content. Flash cookies can only be deleted within Adobe Flash rather than via your browser. Please refer to the following help page for information on how to manage your privacy settings and deletion of Flash cookies:​.
How We Use Cookies
We use cookies for several different purposes. Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a user takes a particular action on one of our Services. Many of the cookies we use are only set if you are a registered user, while others are set whenever you visit or use one of our Services (irrespective of whether you have an account). For more information on the choices you have about the cookies we use, please see Section entitled Controlling Cookies below.
Where We Place Cookies
We set cookies in a number of different locations across our services. These locations may include:
Types of Cookies
The bullet points below outline the types of cookies we use on our Services and why we use them. We also provide explanations of their purpose(s).
Controlling Cookies
You may wish to restrict the use of cookies or completely prevent them from being set. Most modern browsers allow you to change your cookie settings. You can usually find these settings in the options or preferences menu of your browser. To understand these settings, the following links for commonly used browsers may be helpful, or you can use the help option in your browser for more details:
If you disable cookies, please be aware that some of the features of our Services may not function correctly.
For more details on your choices regarding use of your web browsing activity for interest-based advertising you may visit the following sites:
On a mobile device, you may also be to adjust your settings to limit ad tracking.  
You can opt out of Google Analytics by installing Google’s opt-out browser add-on.
Do Not Track Signals
Generally, we do not currently respond to, or take any action with respect to web browser "do not track" signals or other mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information about an individual’s online activities over time and across third party websites or online services. However, in some instances our third party service providers who integrate within our Services do honor Do Not Track signals.
Consent for Advertising Cookies on Our Sites
You may see a “cookie banner” on our websites. If you are visiting one of our Services from the EU/EEA, then we do not set, or allow our ad partners to set, cookies that are used to show you targeted ads before you click to accept. When you consent in this manner, we and our advertising partners may set advertising cookies on the site or other Service you are visiting and on other of our websites, dashboards, and services. We’ll display the banner to you periodically, just in case you change your mind.
Interest-based advertising (IBA) policy
Opt-Out of Email Marketing
You may choose not to receive future marketing or advertising emails from us by clicking the unsubscribe link at the bottom of each marketing or advertising email that you receive from us. Alternatively, you may send us an opt-out request specifying your communications preferences to​.  
Please note that, even if you opt-out of receiving marketing or advertising emails, we may still send you transactional emails related to the performance of our Services or your account with us, including administrative emails, maintenance emails, operational emails (for example, in connection with a password reset request), and responses to any “contact” request you initiate.
We may also restart sending you marketing or advertising emails if you later opt-in.
Interest-Based Advertising Notice
What is Interest-Based Advertising?
Interest-based advertising, sometimes referred to as “targeted advertising”, “online behavioral advertising”, and “personalized advertising”, allows us to deliver personalized and/or targeted advertising to individuals that are tailored to individual interests, as well as to provide advertising-related services such as ad delivery, reporting, attribution, analytics, and market research. We serve interest-based advertising using information you make available to us when you interact with our Services and other sites, content, or products or services, which may be supplemented by third parties as discussed below. We deliver interest-based advertising on Thomson Reuters’s owned and operated sites, on unaffiliated sites, and through our Services.
Like other online advertising networks, we use cookies, web beacons, and other technologies to enable us to learn about what ads you are served, what ads you click, and other actions you take on our sites, on other sites, and sometimes offline (collectively, “Ad Stats”). This allows us to provide you with more useful and relevant ads.
We allow third party companies to collect certain information when you visit our websites or use our Services. Third party advertisers and other third parties (including ad networks, ad delivery or ad serving companies, and other service providers they may use) may also collect information about your Ad Stats, in which they may use that information to assume that users who interact with or click on a personalized ad or content are part of the group that the ad or content is directed towards. Also, some third parties may provide us with information about you (such as the sites where you have been shown ads, your Ad Stats, and/or demographic information) from offline and online sources that we may use to provide you more relevant and useful advertising.
Advertisers or ad companies working on their behalf sometimes use technology to serve the ads that appear on our sites or Services directly to your browser. They automatically receive your IP address and/or information from cookies when this happens. They may also use third party cookies to measure the effectiveness of their ads and to personalize ad content. We do not have access to or control over third party cookies or other features that advertisers and third party sites may use, and the privacy practices of these advertisers and third party websites are not covered by this Privacy Statement. Please contact them directly for more information about their privacy practices.
How do I Opt-out of Interest-Based Advertising?
You may choose not to receive interest-based advertising. Please note that, even if you opt-out of receiving interest-based advertising, you will still receive advertisements and marketing materials, but they will not be personalized to you specifically.
For some of our vendors that participate in the Digital Advertising Alliance (DAA), you can exercise your online advertising choices for those vendors to opt-out of interest-based advertising at​.  You may also opt out of receiving interest-based ads from many sites through the Network Advertising Initiative's (NAI) Opt Out Tool (​​) and in the EU at​.
How Do I Opt-Out of Advertising on Mobile Devices?
Mobile devices have an advertising identifier that gives companies the ability to serve targeted ads to a specific mobile device. Depending on your specific device, you may be able to limit advertising or reset the advertising identifier within your mobile device privacy settings. Another tool you can use to control advertising on your mobile device is the AppChoices App:​. You may also choose to turn off the device’s location tracking on your mobile device depending on your specific device.
Please note that some of the options described in the paragraphs above that you select are browser-specific or device-specific, so you may need to opt-out again if you delete cookies, use a different device, or change browsers.
Contact us
If you have any questions about our use of cookies or about IBA, you can find the most recent contact details in our Privacy Statement.
Thomson Reuters supplemental Privacy Statement for content distributed with Thomson Reuters Services
1. Introduction
As a global business information services company, our business proudly distributes informational content within our Services. This Supplemental Privacy Statement for Content Distributed with Thomson Reuters Services (“Informational Content Privacy Statement”) supplements the above Privacy Statement and further explains how we distribute and curate this informational content.
2. Why does Thomson Reuters publish informational content?
Thomson Reuters publishes various types of content, such as statutes, laws, regulations, rules, court cases, opinions, expert analysis, articles, forms, public records, treatise, dictionaries, and many other types of information, that we believe have professional and jurisprudential value for our customers or the general public.
3. How does Thomson Reuters obtain informational content?
Thomson Reuters obtains informational content in a number of ways – sometimes we purchase or license the content from others, sometimes we receive the content pursuant to a contract where we are required to curate and distribute the content, sometimes we commission the content ourselves, and sometimes the content is collected from a number of public sources, like public records, journalistic sources, and information in the public domain. Any personal information contained in informational content that is subsequently distributed by Thomson Reuters originates from the original text of the informational content.
4. How does Thomson Reuters curate informational content?
In addition to distributing the informational content, Thomson Reuters curates the content – in other words, Thomson Reuters prepares and provides summaries, metadata, or other related information concerning the original content. For example, reported cases in our legal products might include a headnote, key cite, and other metadata, as well as the full-text court case. In many cases, Thomson Reuters prepares the curation of the content. Any personal information contained in the curation is derived from personal information included in the original information content supplied by the source of that content.
5. Does Thomson Reuters edit or change the substances of the original information content?
Except for clerical/typographical errors and format changes in compliance with editorial house styles and except as directed by source of the original information content, Thomson Reuters does not edit or change the substance of the original information content in most cases.
6. What if I want to change or delete my personal information contained in the information content or just want the informational content removed?
In many cases, we are not the source of the information content and Thomson Reuters is not obliged to change or delete the substance of the original content including any personal information unless we receive a verified request from the source of the information content, such as, for example, a court order from the court that issued the court case in the first place.
If you have any questions or concerns regarding the substance of any informational content or your personal information as contained in that information content, please contact the source of the informational content and work with them directly to resolve your questions or concerns.
Our Privacy Statement & Cookie Policy
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