NB Public Library Service Mission & Values
Where Connections Start

New Brunswick is a province rooted in its communities, its people and a “small-town” quality of life.  A key strength of New Brunswick is its community connectedness.
New Brunswick public libraries mirror this tradition of connectedness. We have a network of 63 public libraries, an online branch and a provincial library services-by-mail.  Each service point reflects and celebrates the unique qualities of the communities they serve while keeping people connected.    
Our municipal partners and library trustees play a key role in ensuring our library facilities and services keep improving to meet evolving public needs.
New Brunswick public libraries have many strengths: a community-based service; one provincial library card; one shared provincial online catalogue and collection; a borrow anywhere, return anywhere service; welcoming facilities and inclusive open hours; flagship reading programs for the young and young at heart; computer, Internet and Wi-Fi access in all libraries; dedicated and passionate employees, trustees, volunteer, partners; and committed funders: provincial government, participating municipalities and school districts, and donors.
Through our strengths, we keep people connected, learning, reading, playing, creating and succeeding in today’s fast-paced world.
Our Vision

New Brunswick Public Libraries are the place to connect, learn, read, play, create, and succeed.
Our Mission
Equitable. Free. Province-wide: New Brunswick Public Libraries enrich the social, cultural and economic vitality of our communities by opening doors to lifelong learning for all.
Our Values
Client Focus: Providing excellent, responsive services
Equity: Being inclusive, respectful and fair
Diversity: Valuing individual needs, experiences and differences
Intellectual Freedom: Guaranteeing and facilitating the free exchange of information and ideas in a democratic society while protecting intellectual freedom and respecting individuals' rights to privacy and choice
Innovation: Encouraging creativity, experimentation and the generation of ideas
Collaboration: Welcoming participation in service and program development by residents and communities
Integrity: Being open, transparent and honest in all our dealings
Accountability: Taking responsibility for our actions and the services we provide
Passion: Being dedicated and committed to our communities
For more information, please consult the NBPLS Strategic Plan.
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